PRODUCTS AND EMBROIDERY
- Where Are Māk•a•boo Products Made?
- Māk•a•boo purchases the highest quality baby gifts we can find, from all over the world. We embroider them on-site at our St. Louis, Missouri facility and ship them across the country. You can learn more about where each of our brands’ goods are manufactured in the section on Our Brands.
- Where Does Māk•a•boo Get Its Icons?
- Māk•a•boo hires designers to create each adorable icon in our exclusive collection. These designs are one-of-a-kind — you won’t find them anywhere else! We add new icons every few months, so there’s always something fun and new to make each gift as special as the person it’s being given to.
- What If I Made A Spelling Error On My Gift?
- Please contact us as soon as you realize you’ve made a spelling error of any kind. If your order has already been completed, we will work with you to correct the error. We want you to be happy with every Māk•a•boo!
- How Many Font Choices Do I Have?
- Depending on the fabric type of your gift, you’ll have anywhere from two to ten font choices. On thicker fabrics like chenille, we limit the choices to thicker fonts that will stand out on the fabric, while on very fine fabrics like Pima cotton we limit choices to delicate fonts that don’t run the risk of tearing the clothing.
- Does Māk•a•boo Do Monograms?
- Māk•a•boo hopes to add monograms to its embroidery options very soon! For now, we recommend selecting the “One Text Line“ option when you choose a layout for your gift, then entering one, two or three letters to create your own monogram.
ORDER COMPLETION & SHIPPING
- What Credit Cards Does Māk•a•boo Accept?
- We accept Visa, Mastercard, American Express and Discover. We can accept cards from any country.
- Where Does Māk•a•boo Ship?
- Māk•a•boo can ship anywhere that the United States Postal Service ships, including international addresses, PO boxes and military bases. If you have trouble placing an order to a specific address on the site, please call us at 855.326.8670 and we’ll be happy to assist you.
- How Long Does It Take To Receive An Order?
- Māk•a•boo ships most orders from its St. Lous, Missouri facility. Non-rush orders take 3-5 days to be sewn and shipped. Once your order is shipped you will receive a shipping confirmation email with package tracking details. Any item marked Special Order ships directly from the maker. Please note that MJK Knits items usually take 4-6 weeks for delivery.
USPS w/ Delivery Confirmation Orders normally arrive 2-4 business days from ship date. Please note that this time period is not guaranteed by the Postal Service. We do not ship internationally. RUSH Order w/ USPS Express Mail Adding Makaboo RUSH for an additional $24.99 means that Makaboo will sew and ship your order the next business day. Orders normally arrive 1-2 business days from ship date to most locations. If your order must arrive by a certain date, please email us at firstname.lastname@example.org or call us at 855.326.8670 to make sure we can accommodate you – we’ll do our best! USPS Priority Mail Orders normally arrive 6-10 business days from ship date.
- Can I have my order rushed to receive it as soon as possible?
- Of course! If you select the “RUSH” option when you select your shipping choice, for an additional $24.99 Māk•a•boo will push your order to the top of the queue and will be sewn and shipped the next business day, then shipped USPS Express Mail, where it will arrive within 1-2 business days. Please note that any item marked Special Order is not eligible for RUSH orders. For more details, email us at email@example.com or call us at 855.326.8670.
- What Are My Shipping Options and Costs?
- Māk•a•boo ships from its St. Louis, Missouri facility. Non-rush orders take 5-7 business days to be sewn and shipped. Once your order is shipped you will receive a shipping confirmation email with package tracking details.Standard Shipping Within Continental USMāk•a•boo’s standard shipping is USPS Priority Mail, USPS First Class Mail, and USPS Parcel Post depending on the weight and size of your package. All services cost $7 per shipment for orders shipping within the contiguous United States. Packages normally arrive 2-4 business days from ship date. Please note that this time period is not guaranteed by the Postal Service. Additional delivery surcharges may apply for Special Order items that ship directly from the maker.Standard Shipping to Alaska, Hawaii,Standard Shipping to Alaska, Hawaii, is provided via USPS Priority Mail, USPS First Class Mail, and USPS Parcel Post and costs are based on location and service. Please note these shipments will take longer to arrive.Standard Shipping to International DestinationsMāk•a•boo can ship anywhere that the United States Postal Service ships and shipping costs are based on package destination. We use USPSRush Order w/ USPS Express MailMakaboo offers RUSH service and expedited shipping. Shipping costs are based on package destination, and orders typically take 4-8 business days to arrive. If USPS does not offer Express Shipping to your destination, the site will not list it as an option in the card.RUSH Order w/ USPS Express International to Some International DestinationsI am sorry we do not ship internationallyFree Standard Shipping on Orders Over $100Māk•a•boo offers free standard shipping for orders over $100 shipping to a single domestic location within the 48 contiguous states. For orders over $100 shipping to multiple domestic locations, the first shipment in the cart will ship for free. Free shipping does not apply to expedited orders,
- Do I Have To Pay Sales Tax?
- Māk•a•boo must charge Missouri sales tax to all orders being shipped to a destination in the state of Missouri, where we operate. If your order is being shipped to another state, you will not be charged sales tax.
- Does Makaboo Offer Free Shipping?
- Māk•a•boo offers free standard shipping for orders over $100 shipping to a single domestic location within the 48 contiguous states. For orders over $100 shipping to multiple domestic locations, the first shipment in the cart will ship for free. Free shipping does not apply to expedited orders,